alanodt5 Privacy Policy – How We Protect Your Personal Data

This Privacy Policy describes how alanodt5 ("alanodt5", "we", "us", "our") collects, uses, stores, shares, and protects personal information in connection with the alanodt5.ws platform and all associated services — including sports betting, PSL betting, live casino, poker, virtual sports, esports betting, and the VIP Club.

By creating an account on alanodt5 or using any of our services, you acknowledge that you have read and understood this Privacy Policy. This document forms part of the overall relationship between alanodt5 and its players and should be read alongside the Terms and Conditions published at alanodt5.ws/terms-conditions.

alanodt5 is committed to handling your personal data responsibly, transparently, and in a way that respects your privacy. If you have any questions about this Privacy Policy or how alanodt5 handles your data, please contact us at support@alanodt5.ws at any time.

For the purposes of this Privacy Policy, alanodt5 is the data controller — meaning alanodt5 determines the purposes and means of processing personal data collected through the alanodt5.ws platform. alanodt5 operates the platform for players in Pakistan and processes all personal data in connection with the betting and gaming services offered at alanodt5.ws.

The alanodt5 platform is accessible at alanodt5.ws. All queries related to data privacy, personal data access requests, data correction, or data deletion requests should be directed to: support@alanodt5.ws.

Where alanodt5 uses third-party service providers who process personal data on our behalf — such as payment processors, identity verification services, or platform security providers — those providers act as data processors and are bound by contractual obligations to handle data only in accordance with alanodt5's instructions and in compliance with applicable data protection obligations.

alanodt5 collects personal data across the following categories. We only collect data that is genuinely necessary for the purposes described in this Policy.

alanodt5 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where identity documentation provided for KYC purposes contains such information incidentally. Such incidental sensitive data is processed only for identity verification purposes and is not retained beyond the verification process.

alanodt5 collects personal data through the following channels:

• Directly from you: When you register an account, make a deposit, place a bet, contact support, complete a KYC verification, or update your account settings, you provide information directly to alanodt5.
• Automatically during platform use: When you access and use alanodt5.ws, technical data including your IP address, device identifiers, browser information, and session activity is automatically collected to enable platform operation, security monitoring, and fraud detection.
• Via cookies and similar technologies: alanodt5 uses cookies and local storage to maintain your session, remember preferences, and collect anonymised analytics data about platform usage patterns. See Section 11 for full cookie details.
• From payment processors: When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card, transaction confirmation data is passed to alanodt5 by the payment provider to enable account crediting and financial reconciliation.
• From identity verification services: Where alanodt5 uses a third-party identity verification provider for KYC purposes, that provider may pass verification status and relevant identity data to alanodt5 as part of the verification process.

alanodt5 uses your personal data for the following purposes. Each purpose is tied to a legitimate reason for processing, as described in Section 6.

• Account creation and management: To register your account, authenticate your identity at login, maintain your profile, and enable you to use alanodt5 services.
• Processing deposits and withdrawals: To credit your deposits to your account balance, process withdrawal requests, reconcile transactions, and prevent payment fraud.
• Providing betting and gaming services: To offer sports betting, PSL betting, live casino, poker, virtual sports, and esports betting — recording bet placements, settling results, and crediting winnings.
• Age and identity verification: To confirm that players meet the minimum age requirement of 18 years and to verify identity where required for KYC compliance or fraud prevention.
• Fraud and security monitoring: To detect and prevent unauthorised account access, money laundering, bonus abuse, multi-accounting, and other fraudulent or prohibited activities on the alanodt5 platform.
• Responsible gaming: To apply player-set deposit limits, cooling-off periods, and self-exclusions, and to monitor for account behaviour patterns associated with problem gambling.
• Customer support: To respond to your enquiries, resolve account issues, and maintain records of support interactions for quality and compliance purposes.
• Legal and regulatory compliance: To meet applicable legal, anti-money laundering, and regulatory obligations, including responding to lawful requests from authorities.
• Platform improvement: To analyse aggregated, anonymised usage data to understand how Pakistani players use the platform and to improve product quality, performance, and reliability.
• Marketing communications (where consent is given): To send promotional offers, bonus notifications, and platform updates — only to players who have opted in to receive such communications. Opt-out is available at any time.

alanodt5 processes personal data under the following legal bases:

• Contract performance: Processing necessary to provide the betting and gaming services you have registered to use — account operation, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with anti-money laundering obligations, age verification requirements, record-keeping obligations, and lawful requests from regulatory or law enforcement authorities.
• Legitimate interests: Processing necessary for alanodt5's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, responsible gaming monitoring, and platform analytics. alanodt5 has assessed these legitimate interests and determined that they are proportionate and do not unduly override player privacy rights.
• Consent: Where alanodt5 relies on your consent — for example, for optional marketing communications — you may withdraw that consent at any time by contacting support@alanodt5.ws or updating your communication preferences in account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

alanodt5 does not sell your personal data. alanodt5 does not share your personal data with advertisers, data brokers, or marketing companies. Your data is shared only in the following limited and necessary circumstances:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT providers, and card processors receive the payment identifiers and transaction amounts necessary to process your deposits and withdrawals. These providers are bound by their own data protection obligations and process your data only for payment purposes.
• Identity verification providers: Where KYC verification is required, alanodt5 may share your submitted identification documents with a third-party verification service for the sole purpose of confirming your identity and age. Verification providers are bound by contractual data processing obligations.
• Platform technology providers: alanodt5 uses third-party casino game providers, virtual sports providers, and poker software providers to deliver product content. These providers process aggregated session data but do not receive or retain individually identifiable personal information beyond what is technically required for game delivery.
• Legal and regulatory authorities: alanodt5 will disclose personal data to regulatory bodies, law enforcement agencies, or courts where legally required to do so — for example, in response to a court order or a regulatory compliance request. alanodt5 will inform you of such disclosures where legally permitted to do so.
• Fraud prevention and anti-money laundering: alanodt5 may share account data with industry fraud prevention services or financial intelligence units where required to investigate or report suspected fraudulent activity or money laundering.

alanodt5 handles all financial transactions in Pakistani Rupees (PKR). Payment data is treated with the highest level of security on the alanodt5 platform. alanodt5 does not store full bank card numbers, full mobile wallet credentials, or internet banking passwords. Payment processing is handled by the respective payment service providers (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, card networks) whose own security standards govern the protection of your financial credentials.

alanodt5 retains transaction records including deposit amounts, dates, payment method references, and withdrawal records for account management, dispute resolution, and regulatory compliance purposes. These records are maintained in accordance with the retention periods described in Section 9.

Withdrawal requests on alanodt5 are processed only to payment accounts verified in the player's own name. alanodt5 does not process withdrawals to third-party accounts as a standard anti-fraud and anti-money laundering control.

alanodt5 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including legal, regulatory, and dispute resolution obligations. The general retention principles applied by alanodt5 are as follows:

• Active account data: Retained for the duration of your account's active status on alanodt5, plus the minimum period required after account closure for regulatory compliance purposes.
• Transaction and betting records: Retained for a minimum of five years from the date of each transaction, in accordance with standard financial record-keeping obligations applicable to gaming platforms.
• KYC and identity documents: Retained for the period required by applicable anti-money laundering regulations, typically five years from the end of the business relationship.
• Support communications: Retained for a minimum of two years from the date of the interaction, for quality assurance and dispute resolution purposes.
• Self-exclusion records: Retained for the duration of the self-exclusion and for a minimum of six months after the self-exclusion period ends, to prevent re-registration during the exclusion period.
• Marketing consent records: Retained until withdrawal of consent, plus a reasonable period thereafter to document the consent history.

When personal data is no longer required and no legal basis exists for continued retention, alanodt5 securely deletes or anonymises the data in accordance with our internal data lifecycle procedures.

alanodt5 implements technical and organisational security measures appropriate to the nature of the personal data processed and the risks involved in processing it. The key security measures in place include:

• SSL/TLS encryption: All communications between your browser and alanodt5.ws are encrypted using industry-standard SSL/TLS protocols, protecting data in transit from interception.
• Access controls: Access to personal data within alanodt5's systems is restricted on a need-to-know basis. Staff who process personal data are subject to confidentiality obligations and receive data protection training.
• Two-factor authentication: Players are strongly encouraged to enable 2FA on their alanodt5 accounts. 2FA is available free of charge from account settings and significantly reduces the risk of unauthorised access.
• Fraud monitoring: alanodt5 operates automated monitoring systems that detect unusual login activity, suspicious transaction patterns, and potential account compromises, triggering alerts and account protections as appropriate.
• Regular security reviews: alanodt5's security infrastructure — including payment processing layers, authentication systems, and data storage — is subject to regular internal reviews and periodic external assessments.

Despite alanodt5's security measures, no internet-based platform can guarantee absolute security against all possible threats. If a data breach occurs that affects your personal data and creates a risk to your rights and freedoms, alanodt5 will notify affected players in accordance with applicable notification obligations.

alanodt5 uses cookies — small text files placed on your device — and similar local storage technologies to enable the platform to function properly, remember your session, and collect anonymised usage information. The types of cookies alanodt5 uses are:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies (to keep you logged in between pages), security cookies (to prevent cross-site request forgery), and cashier session cookies. These cannot be disabled without breaking the platform.
• Preference Cookies: Store your platform preferences such as language settings, odds display format, and interface layout choices. Disabling these means your preferences will not be saved between sessions.
• Analytics Cookies: Collect anonymised data about how Pakistani players use alanodt5 — which pages are visited most, how players navigate between sections, and which features are used. This data helps alanodt5 improve the platform. Analytics data is aggregated and does not identify individual players.
• Marketing Cookies: Only used where you have consented to marketing communications. These allow alanodt5 to deliver relevant promotional content within the platform. Marketing cookies can be disabled without affecting core functionality.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use alanodt5 properly — in particular, you will not be able to remain logged in or use the cashier. For all other cookie types, browser-level blocking is effective.

As a player on alanodt5, you have the following rights in relation to your personal data. To exercise any of these rights, contact alanodt5 at support@alanodt5.ws with a clear description of your request. We will respond within a reasonable timeframe, typically within 30 days.

Please note that some rights are subject to limitations. For example, the right to erasure does not apply where alanodt5 is required by law to retain your data — such as transaction records maintained for regulatory compliance. In such cases, alanodt5 will explain why the full exercise of the right is not possible in the specific circumstances.

alanodt5 services are strictly intended for adults aged 18 and above. alanodt5 does not knowingly collect or process personal data from individuals under the age of 18. The age verification measures described in Section 3 and in the Terms and Conditions are specifically designed to prevent underage registration and access.

If alanodt5 becomes aware that personal data has been collected from a person under the age of 18, the account will be immediately suspended, the data will be reviewed, and all data relating to the minor will be deleted from alanodt5's systems except where retention is required to comply with a legal obligation (for example, to maintain a record of the underage registration for safeguarding and reporting purposes).

If you are a parent or guardian and believe that a person under 18 in your care has registered on alanodt5, please contact us immediately at support@alanodt5.ws and we will take prompt action to investigate and close the account.

alanodt5 reserves the right to update this Privacy Policy at any time. Material changes — for example, a change in the categories of data collected, a new category of data sharing, or a change in the legal basis for a significant processing activity — will be communicated to registered players via email or an on-platform notification at least seven days before taking effect where reasonably practicable.

The current version of this Privacy Policy is always accessible at alanodt5.ws/privacy-policy. The date of the most recent update is shown at the top of this document. Continued use of alanodt5 services after the effective date of any material update constitutes acknowledgement of the revised Privacy Policy.

If you do not accept a material change to this Privacy Policy, please stop using alanodt5 and contact support@alanodt5.ws to request account closure. Any outstanding balance will be processed in accordance with normal withdrawal procedures.

If you have any questions, concerns, or requests related to this Privacy Policy or alanodt5's handling of your personal data, please contact us using the details below. We take all privacy-related enquiries seriously and aim to respond promptly.

This Privacy Policy was last updated in January 2025. This version supersedes all previous versions of the alanodt5 Privacy Policy. All enquiries received after this date will be handled in accordance with this version of the Policy.